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Frequently asked questions

frequently asked questions

1. How do I find the cloakroom?

Once inside Kulturhaus you can leave your coat, bag or backpack at the cloakroom. It is located in the inner courtyard. To get to the cloakroom you have to go down to the basement of the club and exit into the inner courtyard at the opposite end, taking the stairs. Arriving in the inner courtyard, go to the left and follow the signs. For the items stored in our cloakroom you will receive a card with an unique number and our logo. To receive the stored items you must return this card. In case you lost your card, please read point 8.

2. Where do I buy tokens from?

Tokens can be bought at the cashier’s booth located at the basement of our club. A token costs 3 lei. You can purchase tokens using cash or card.

4. Where is the restroom?

The restroom is located in the inner courtyard. If you are inside the club, at the basement, use the exit for the inner courtyard and then go to the left. You will see the sign for the restrooms.

3. Where can I smoke?

In Kulturhaus there is a designated area for smokers in the inner courtyard. Smoking is strictly prohibited inside the club / restroom / cloakroom.

5. I have a problem in your venue, whom do I talk to?

If you have a problem inside the club, you cannot find the restroom or cashier’s booth, you lost or found a personal object, please contact any of our employees. They are wearing t-shirts with Kulturhaus logo.

6. What can I do with my remaining tokens?

Tokens cannot be refunded, but they can be used in any other night when Kulturhaus is open. Please check our schedule on the front page.

5. Where is the exit?

The exit route is through the inner courtyard. If you are inside the club, at the basement, use the exit for the inner courtyard and then go to the right. You will see the exit sign.

8. I lost something last night, whom do I talk to?

Reached home and noticed that you lost something in Kulturhaus? Send us a message via Facebook or come to the club from Thursday to Saturday, 22.00 to 5.00.